Shipping and Returns
Shipping Details
Our product catalog is immediately available for shipment. Orders are processed within the first 24 hours after payment is received. We use different Couriers and Logistics Brokers for both National and International shipments. We ship worldwide.
Shipping costs vary depending on the weight and size of the purchased products, as well as the destination. The costs, including charges, are displayed before order confirmation. Discounts are applied for bulk orders, and shipping may also be free.
Shipping Outside the European Union
For orders shipped to destinations outside the European Union, the buyer is responsible for paying any customs duties, import taxes, or other local charges applicable in the destination country. These costs are not included in the product price or shipping charges and must be paid separately by the buyer to the local authorities.
How to Make a Return
Returns are accepted up to 14 days from the delivery date. To initiate a return, you must contact Customer Service through the form, providing details of the reason for the return and a photo in case of damaged or non-compliant products. You can find the contact information by visiting this page: Contact Customer Service.
You can also follow the return procedure by accessing your personal area: Access Personal Area.